My Plan BFF

Let's get your family set up

First: a fresh Google account, just for your NDIS admin

My Plan BFF works inside one dedicated Google account that your family creates and owns. Its inbox receives your provider emails, its Drive becomes your document filing cabinet, and its calendar keeps your appointments — all looked after for you.

Why a separate account? It keeps your personal email and files completely out of the picture — My Plan BFF only ever connects to this one account, never your own.

1

Create the new Google account

Takes about two minutes. Most families name it after themselves, like:

smithfamilyassistant@gmail.com planbff.for.alex@gmail.com
Create the account at Google
2

Come back and continue with Google

Choose the new assistant account on the next screen and grant access, then enter your invite code.

I agree to the Terms of Service and Privacy Policy, and consent to My Plan BFF handling health and disability information about my family to provide the service. Continue with Google

On the next screen, make sure you pick your new assistant account — not your personal Gmail. Google may also show a "Google hasn't verified this app" warning while our verification with Google is in progress — click Advanced → "Go to My Plan BFF" to continue. It's expected, and it disappears once Google completes its review.

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